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Reporting to the Senior Manager, Corporate Safety Investigations, the Manager, Corporate Safety - Flight Operations works as part of an integrated team of branch safety experts to oversee the Flight Safety Program at Air Canada. The Manager, Corporate Safety - Flight Operations manages the review and investigation of safety issues and events as reported from the day-to-day flight operation.

Responsibilities

Manages and directs actions concerning all Flight Operations safety reports with the CSEQ safety Staff to identify specific files and issues needing in-depth research and actions. Review, enhance and continuously improve the process to receive, validate, process, investigate, review and finalize flight safety reports, observations and hazard submissions.
Manages the ASR workflows and ensures direct appropriate follow-up with Pilots, Managers and staff, as appropriate, to fully understand safety issues, to understand concerns raised by the staff and, once completed, ensures pilots and staff are fully appraised of the CSEQ findings and further actions, as required.
Establish appropriate links and support structures within Flight Operations in order to properly prosecute safety issues. Secure a seat at Fleet, Training and Standards meetings, as appropriate, and participate in the Flight Operations SYNC Committee when appropriate.
Direct, manage and lead all activities to identify, analyze, and investigate flight safety hazards and latent risks. Support the Flight Operations Manager and Corporate Safety Senior Manager Investigations in the review of Industry accidents and internal events alike.
Track and monitor actions, mitigations and risks associated with Flight Operations events and report on the effectiveness of mitigations where appropriate. Assist the Senior Manager, Corporate Safety Investigations in reviewing past accident events and validating the effectiveness of Flight Operations corrective actions.
Provide regular reports to Flight Operations, as requested, regarding Flight Operations safety issues, trends and reports. Provide formal safety presentations to Chief Pilots and Fleet Managers and assist in the development of scripts and training scenarios where tasked. Support the CSEQ MD Safety and Security in Fleet Safety Meetings and ensure topical issues are developed, prepared and presented for Flight Operation input and direction. Monitor and track corrective actions and mitigation effectiveness for safety events.
Support Pilots at the Toronto Base by establishing and manning, on a shared basis, a flight safety office to permit pilots to have an opportunity to better interface with CSEQ and to ensure their safety concerns, voices and issues are heard.
Provide investigative support to the Senior Manager, Corporate Safety Investigations regarding flight safety hazards.
When requested by the Senior Manager, Corporate Safety Investigations, to provide Investigative Support to the Corporation in the event of an incident or accident as per the Emergency Response Manual (Publication 400). Emergency Response is based on a 24-hour, 7-day-a-week response capability provided on a call out basis and provides independent investigative services in addition to liaison with appropriate national investigative authorities.
Serve as a member of the safety-on-call group and perform on-call duties on a rotational basis.
Serve as a member of the Emergency Response Team as directed.
Perform other tasks as required by the Senior Manager Operational Safety.

Qualifications

High School Certificate, College or University degree is preferred.
Formal accredited training in one, ideally more of the following areas: Formal Accident Investigation Training and certification; Human Factors Training; Risk Training and proven experience; or formal training in Quality Management, including ISOA Auditor training. Formal Management Training is an asset.
Must hold or have held an aviation commercial Pilot License (CPL), an AME License or have appropriate military training and experience.
Extensive cockpit experience as well as experience as a Flight Operations or Aircraft Technical Operations Manager are desirable elements. Accreditation in Accident Investigation and/or Risk Management and/or Quality Auditing and Quality Management (ASQ, CQMgr, CQA, CQE, CQT) or equivalent (e.g., TC auditor, Air Canada Auditor, IOSA Auditor or Evaluator) is required. Knowledge and familiarity with AQD or similar software is essential.
Have or have held a previous senior Manager, Chief Pilot, Flight Safety or Senior Operations position within an equivalent Canadian Air Operation is required.
Aviation experience shall include in depth knowledge of daily airline/airport operating procedures and interdependence. In depth expertise (5 years of experience) within
Part 705 Canadian Air Operator and qualified Fleet Management and/or Flight Safety training.
In depth knowledge of Transport Canada regulations and standards.
Similar foreign regulatory agency regulations and requirements (e.g., FARs, EASA-Ops) understanding and exposure is required.
Knowledge of International Civil Aviation Organization (ICAO) Standards, Recommended Practices and Applicable Annexes is required.
Knowledge of International Air Transport Association (IATA) Safety Practices, Operational Investigative Techniques and approved practices is desired.
Knowledge of Air Canada Corporate, technical, policy and standard operating procedures must be achieved in short order.
Knowledge of Star Alliance, their safety practices and Best Practices is desired.
At least 3 years operational experience as a senior Flight Operations manager and as a safety professional with a Part 704 or Part 705 carrier or equivalent.
Must have experience in dealing with all the operational departments that are included in daily airline operations including the governance policies of AC products and services.
A broad scope of skills and expertise of AC products and services, an ability to propose or recommend multiple types of solutions to complex issues and the skills to develop comprehensive written materials is required.
Requires a broad knowledge of domestic and international aviation management and safety techniques to propose multiple types of solutions and recommendations to complex issues to Senior and Executive management, and to discuss with both Transport Canada and Transportation Safety Board Managers and staff.
In depth knowledge of procedures, both national and international within the applicable flight regimes operated by Air Canada flight crews including internationally accepted best practices for the aircraft fleets flown.
Requires a solid understanding of aircraft procedures and standard operating procedures for all Air Canada aircraft fleets.
In depth knowledge of Canadian Aviation Regulations (Parts 1, 3, 4, 5, 6, 7, and 8 and associated Commercial Air Services Standards), ISO, IOSA, ICAO Annexes, FARs, Star Alliance Best Practices and EASA - Ops.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Manager, Corporate Safety - Flight Operations

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