The City of Riverside is accepting applications for the position of Development Services Representative II to fill one (1) vacancy in the Building and Safety Division of the Community and Economic Development Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

Under general supervision, to perform specialized and complex clerical work assisting customers in the development process for a specific city service; and to do related work as required.

Typical duties may include, but are not limited to, the following:

Respond to inquiries regarding department rules and regulations governing the development process in a service area and related customer problems, searching for and abstracting data and providing detailed explanation of policies and procedures.
Review building/construction plans, tract and parcel maps; advise on required permits, determine and collect appropriate service/development fees and charges and issue permits.
Initiate service orders, schedule inspections when required and check and update from as-built drawings.
Provide information on and review contractor’s liability insurance for adequacy.
Perform a wide variety of clerical work including proofreading, keyboarding, filing, checking and recording information on records.
Compute and process fees, deposit amounts, maintain on-going accounting and refund of fees and deposits.
Operate standard office equipment, personal computer, and related software programs.

Education: High school graduation or satisfactory equivalent (GED) supplemented by courses in business practices, typing and bookkeeping.

Experience: Two years of general clerical experience.

Highly Desirable Qualifications

Experience with permits, the permitting process and their associated software solutions.
Experience working for a municipal agency in an administrative capacity.
Experience working at a front desk/counter operation that involves high volume, direct interaction with the public.
Experience with current administrative and/or computer-based software solutions and technology for a municipal agency.

Documents Required At The Time Of Application

Completed Employment Application
Completed Supplemental Questionnaire

PLEASE NOTE: THE CERTIFICATION REQUIRED MUST BE SCANNED AND ATTACHED TO THE ONLINE APPLICATION. THE SYSTEM WILL NOT ALLOW AN APPLICATION TO BE SUBMITTED WITHOUT THE REQUIRED ATTACHMENT. FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: (Application Guide).

Important Information On Scheduling Assessments

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

Educational Requirements

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:

An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at https://naces.org/members/ or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

DEVELOPMENT SERVICES REPRESENTATIVE II

Job Type