Dispatcher II (Manheim)

Manheim, a Cox Automotive company is now hiring for a Dispatcher II. The Automotive Recon Dispatcher II is the pit crew chief of the reconditioning process—working hand-in-hand with supervisors and management to keep vehicles moving toward repair. This role ensures parts are allocated to the right team members so services can be completed without a hitch

What’s In It for You?

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• We all have lives and responsibilities outside of work. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
• Competitive pay
• How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 6% company match.
• Employee discounts on hundreds of items, from cars to computers to continuing education.
• Looking to grow your family? You’ll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
• We all love our pets—whether they walk, crawl, fly, swim or slither—and we’re happy to supply insurance for them as well.
• At Cox, we believe in being transparent – please click on this link (Cox Benefits Overview) to learn more about our amazing benefits.

What You'll Do

• The Dispatch Coordinator will be responsible for managing the shop’s flow and production.
• Schedule shop work as efficiently as possible in accordance with our clients SLA’s
• Allocate parts to the proper work order.
• Track, receive, and distribute all parts in a timely manner to meet our client SLA’s
• Enter all pertinent information into software applications, AS400, and RPP.
• Communicate any incorrect parts or supplies to supervisor/manager in a timely manner and manage returns.
• Maintain all shop supplies and keep inventory at acceptable levels (ordered Through Procurement) as directed by management
• Secure and control all parts and supply inventory to minimize loss or shrinkage.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Minimum Qualifications

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field.
• Excellent communication and organizational skills required.
• Advanced computer skills required.

Preferred Qualifications

• 2 years of automotive parts experience preferred.
• Automotive Service Dispatcher or Automotive Technician II experience preferred.
• Must be able to use general office equipment.
• Ability to sit or stand for prolonged periods of time.
• Ability to lift 1-50 lbs.
• Ability to perform repetitive data entry tasks, manual dexterity.
• Vision abilities required include close, distance and depth perception.