This is an interview position.

GENERAL SUMMARY

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FDX facility. Supports the Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Degree or Equivalent

Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader

If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.

Ability to read, interpret and draw conclusions from numerical data and written information.

Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)

Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Ability to inspire a shared vision and empower and motivate a team.

Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups

Proven ability to apply sound business judgment to establish and accomplish goals.

Customer service skills necessary to effectively and professionally respond to requests and issues.

Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice

In the province of Quebec, must be bilingual (French and English)