JOB SUMMARY

Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.

Skilled Team Member positions include/Puesto(s) incluidas son:

· Meat Cutter / Cortador(a) de Carne

· Cake Decorator / Decorador(a) de Pasteles

· Baker / Panadero(a)

· Rastaurant Cook / Cocinero(a)

· Receiver / Recibidor(a)

· Meat Wrapper / Empacador(a) de Carne

· DAX Clerk / Empleado de DAX

· Scan Coordinator / Coordinador de Precios

DUTIES AND ESSENTIAL FUNCTIONS

A Team Member responsibilities include, but are not limited to, the following:

Providing premier customer service, including greeting them and responding to questions
Assisting the customers at the registers
Working varies departments of the store
Ensuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogram
Unloading product from trucks and organizing stock room
Filling assigned sections as needed
Assisting within replenishing of all departments.
Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.
Operating back room equipment, pallet jack, baler, compactor and scrub machine
Assisting in other duties, as assigned

EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED

Experience

Must have a minimum of six months experience in retail environment.

Preferred Field of Expertise

Ability to follow company customer service procedures.
Demonstrated prior customer service skills, or related experience.
Ability to interact with customers and coworkers.
Ability to understand and follow directions.
Ability to multi task in a fast paced environment.

Skills

Communication- written and oral skills (Bilingual English/Spanish a plus)

Problem identification and resolution.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform

A. STANDING

Continuously, throughout the work shift while working at the register.

B. WALKING

Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.

C. SITTING

Very Rarely

D. CLIMBING

Rarely, will climb one flight of stairs to access the store manager’s office.

E. BENDING

Frequently, while working at the cash register and cleaning

F. KNEELING

Very Rarely

G. LIFTING

Under 10 lbs. – Continuously, handling and scanning grocery product.

11 to 25 lbs. - Continuously, handling and scanning grocery product.

26 to 40 lbs. - Frequently, handling and scanning grocery product.

41 to 55 lbs - Less Frequently, handling and scanning grocery product.

Over 55 lbs. - Very Rarely

H. CARRYING

Under 10 lbs. – Continuously, moving grocery product.

11 to 25 lbs. - Continuously, moving grocery product.

26 to 40 lbs. - Less Frequently, moving grocery product

41 to 55 lbs - Less Frequently, moving grocery product.

Over 55 lbs. - Very Rarely

I. BALANCING

Very Rarely

J. PULLING

Continuously, when pulling store product on the checkout belt.

K. PUSHING

Continuously, when pushing store product on the checkout belt.

L. CROUCHING

Less Frequently, while accessing product bags and other necessary items at lower levels.

M. STOOPING

Less Frequently, while accessing product bags and other necessary items at lower levels.

N. REACHING

Above shoulder height – Rarely, while cleaning. At shoulder level- Continuously, while inputting product information,

Below shoulder level- Continuously, while scanning and handling grocery product.

O. CRAWLING

Very Rarely

P. TWISTING

Continuously, throughout the work day, with all cashier duties.

Q. EYE, HAND, FOOT COORDINATION

Operating of foot and hand controls.

Continuously, while inputting product data and simultaneously scanning.

MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS

Cash register, Calculator, anti-fatigue mat.

WORKING AROUND MOVING MACHINERY

N/A

MATERIALS AND PRODUCTS

Grocery scanner, grocery bags

ENVIRONMENTAL CONDITIONS

100% indoors: inside of the market.

HAND COORDINATION: (when applicable)

Right hand, left hand, both hands, how often and how long.

Major hand - Dominant hand, continuously, throughout the day while performing All job duties.

Fine Manipulation - Continuously, while scanning and inputting product data

Gross Manipulation- Continuously, while handling grocery product and cleaning.

Simple Grasping- Continuously, while handling grocery product and cleaning.

Power Grip- Frequently, when handling larger grocery times such as cases of water.

NOTE: Additional responsibilities within the position’s purpose may be assigned. El Super / Fiesta Mart reserves the right to change this job description at any time based on business conditions and needs.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Skilled Team Member

Job Type