Solution Sales Engineer – Canada & USA

Location: Remote or Hybrid | Reports To: Chief Operating Officer

Company: PLC Group

Industry: Telecommunications & Critical Infrastructure

Position Summary

The Solution Sales Engineer at PLCgroup.com will play a pivotal role in bridging the gap between complex technology solutions and customer business needs across Canada and the USA. This technical, customer-facing position supports the sales cycle through product demonstrations, technical discovery, solution design, and consultative collaboration with Network Operators, system integrators, OEMs, and other technology partners in the telecommunications sector.

Key Responsibilities

Conduct impactful, live demonstrations and technical presentations of PLCgroup.com’s hardware and software offerings to prospective and existing clients as part of a consultative sales process.
Drive discovery sessions to understand client requirements, business challenges, and technical objectives, aligning solutions to customer needs.
Collaborate with the direct sales and channel teams to support all phases of the sales cycle, serving as the technical subject matter expert.
Prepare and deliver technical proposals and proof of concepts tailored to specific partner and customer specifications.
Act as the technical liaison between customers and engineering teams to ensure successful solution configuration, integration, and deployment.
Provide ongoing technical support, respond to RFPs/RFIs, and address advanced product inquiries throughout the sales process.
Stay informed of industry and technology trends in telecom, data center, IoT, and remote monitoring, sharing field intelligence with internal stakeholders.
Represent PLCgroup.com at industry events, conferences, and partner workshops, with up to 20% North American travel expected.

Qualifications

Bachelor’s degree in engineering, computer science, or a related technical field.
5+ years of experience in a Solution Engineer, Sales Engineer, or pre-sales technical consulting role, ideally supporting telecom and critical infrastructure solutions.
Exceptional verbal and written communication skills, with proven ability delivering persuasive technical presentations to both technical and executive audiences.
Experience with hardware and software sales, technical discovery, solution customization, demonstrations, and proposal development.
Strong understanding of telecom networks, data center environments, IoT, and/or enterprise-grade remote monitoring systems is highly preferred.
Ability to work collaboratively across sales, engineering, and product development teams to shape solutions that meet customer needs.
Self-driven, consultative, and skilled at building trust with partners and customers in both virtual and in-person settings.
Willingness and ability to travel approximately 20% throughout Canada and the USA.
Proficient in CRM and sales enablement tools for managing pipeline and technical documentation.

Why Join PLC Group

Opportunity to drive the adoption of cutting-edge telecom and infrastructure management technology across a dynamic North American market.
Flexible work environment (remote or hybrid) with support for professional growth in a collaborative, tech-driven team.
A leadership role in shaping technical solutions for leading enterprise and channel partners.
Competitive compensation package including benefits.

This position is key to enabling trusted partner and client relationships by showcasing PLCgroup.com’s technical differentiation through solution expertise and live product demonstrations, ultimately supporting the organization’s revenue growth strategy across Canada and the USA. Success in this role is measured by revenue growth generated from both new and existing partners throughout Canada and the USA, with a strong emphasis on consultative relationship building and strategic account development in a technology-driven environment.

Solution Sales Engineer – Canada & USA

Job Type