Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Robertson is seeking a skilled Service Representative - Associate to join our client.

Contract Period: 6 months with potential to extend or convert

Pay Rate: Starting from $14 per hour

Location: Mississauga, ON

Location Type: Hybrid; In office 2 days a week, 1 set day one floating

Business Hours: Monday-Friday; 9:00 AM – 5:00 PM

Job Responsibilities

Completing Optimizer requests
Processing FCT payouts
Actively working the shared mailbox
Actively checking voicemail box and responding accordingly
Navigating multiple internal systems daily
Responsible for the end-to-end management of the mortgage process
Assisting specifically with the discharge process

Experience & Qualification Requirement

Attention to detail
Organizational skills
Time Management
Excellent communication skills [verbal and written]
Collaboration & team skills
Willing to Learn
Experience with Microsoft Suite
*** ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS ****
**We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team. ***

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Service Representative - Associate

Job Type