Job Summary

We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.

Skills

Proficient communication abilities play a pivotal role in engaging and interacting with guests in a meaningful manner
Making decisions that address problems and enhance guest happiness is essential for providing excellent service
Adjusting to the unique preferences and interactions of each guest
Ability in endorsing and marketing store benefits and offerings

Responsibilities

Maintain top-notch customer service through adherence to predefined service norms
Connect with visitors in a warm and authentic manner as they arrive
Quickly assess the needs of guests and adjust your approach accordingly
Help individuals by offering insights on product features and assisting in finding suitable solutions
Confirm the accuracy and efficiency of scanning, bagging, and payment processing tasks
Prioritize cleanliness and organization in your work space
Share news about promotions, product releases, and store events with guests
Urge visitors to become members of loyalty programs and to explore the prospect of applying for store-specific credit cards
Support guests in maximizing their usage of digital platforms, such as the store app and internet services
Adhere to store guidelines when processing returns to ensure customer delight
Improve the proficiency in dealing with order pick-ups, drive-up services, and gift registry transactions
Support in resolving guest issues and reducing conflicts while upholding store policies
Guarantee that regulated products follow all federal, state, and local laws as mandated
Assist with overall store operations in line with the business's requirements

Additional Skills

Being adept at handling multiple tasks simultaneously while also being detail-oriented can increase productivity and accuracy
Providing solace in guiding visitors about available products and services
Speedy versatility in leveraging evolving technology and digital solutions
Possessing the aptitude to work independently and in collaboration with peers

Job Requirements

Effective cash handling and skillful operation of the register terminal
Capability to undertake outdoor responsibilities in a range of weather conditions
Frequently engaging in the lifting and moving of goods that weigh up to 15 lbs, with intermittent lifting activities involving items up to 40 lbs
Open to working at different times, including evenings, weekends, and holidays

About Target

Joining our team is synonymous with fulfilling a crucial function in our worldwide logistics and inventory operations. Our primary aim is to transport and allocate products with efficiency, all while ensuring compliance with U.S. Customs regulations. We establish strong vendor connections to ensure punctual deliveries, optimize inventory levels, and maximize cost-effectiveness.

At Target, we are committed to helping families embrace the joy of everyday life. We believe in strengthening our communities, nurturing talent, and creating opportunities for growth. Together, we thrive as one team, dedicated to caring, growing, and succeeding.

Store Operations Team Member

Job Type