What You’ll Do

Regional Operations is the sustaining business owner and the liaison between CTC and the Third-Party Logistics (3PL) facility operators and is responsible for working with the 3PL to ensure operational effectiveness in the 3PL DCs. The Regional Operations Team supports the 3PLs in physical and process improvements to help them meet and exceed service level and budget targets.

Regional Operations works closely with the 3PLs and internal groups including Non-Merch Procurement, the Operations Planning Centre, Domestic and International Transportation, IT, Toronto Ops, and Finance to ensure 3PL's daily operations are effectively executed and the contract appropriately managed. The successful candidate will work with multiple internal and external stakeholders to support key business objectives by improving customer service, controlling costs, and driving process efficiencies within our organization.

Reporting to the Manager of Regional Operations the prime Team Lead accountabilities focus on operational performance management to meet all daily, weekly and monthly targets, as well as to support and provide development of team members. This position works with the Regional Operations Manager on continuous improvement of the processes, metrics and tactical initiatives that impact the facilities. The incumbent must be comfortable working in a flexible and changing environment and requires an individual with exceptional organizational and communication skills, analytical proficiency, and the ability to work effectively in a team as well as independently

Develop and maintain productive working relationships with 3PL operators
Develop and maintain capital project plans for Regional DCs
Work closely with internal cross-functional groups and 3PL partners to resolve immediate or upcoming issues and target process improvement, including increased productivity
Critically assess internal and external processes in terms of impacts, cost and benefit, financial implications, risk, cross-functional dependencies and critical success factors
The incumbent will be expected to analyze, explain results, and investigate trends in order provide insight to our business partners, management team, on strategic projects or in other analytical areas.
Support strategic decision-making by identifying additional opportunities - determine business processes improvement initiatives and decision making (e.g. DC operations, Transportation effectiveness, Planning processes); and documenting potential benefits
Conduct process mapping and business analysis
Produce regular and ad-hoc reporting and analysis
Enhance on-going reporting to provide visibility and benefit operations
Provide support, coaching and mentoring to a team of analysts
Monitor weekly performance reporting to understand variances to manage risk
Act as a change agent and driver for identified gaps in current processes and procedures
Support the 3PLs in developing seasonal plans for throughput that are consistent with the annual budget and Capacity Planning strategies
Support contract and budget negotiations with 3PLs for Montreal DC, Calgary DC and Returns Centre
Travel to 3PL locations to support operational or project objectives if required

What You Bring

Degree in Applied Science, Business, Engineering or similar discipline
3-5 years of related supply chain experience with superior knowledge in more than one specialized business area such as Logistics, Operations Planning, Transportation, Distribution Operations
Strong cross-functional knowledge of Canadian Tire Distribution, Logistics and Transportation
Knowledge of PPA Tables and other data sources including AI an asset
Knowledge of material handling systems and equipment
Knowledge of DCCS, IMS, AOM, JDA, Planview, and Yard Smart, P44
Bilingual is an asset

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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Regional Operations Team Lead