Job Details

Description

Under general supervision, the Occupancy Specialist sets up and/maintains resident records and accounts receivable systems utilizing Real Page Software or successor programs; and performs general clerical functions and office duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Pay rate for this position is $23.00-$25.00 per hour depending on experience.

This is a full-time position, 40 hours per week Monday-Friday, 8:00am-5:00 pm.

Live-in Responder Unit included

Work Duties

Receives information from tenants in order to initiate and follow through with all aspects of Resident recertification and interim recertification; enters information on computer; complies with agency regulations such as HUD, tax credit, CHFA, RHCP regarding notification, verification and record keeping.
Collects and receipts monthly rents using One Site; prints out and monitors deposit, Excess Income and Tenant Assistance reports.
Provides information to prospective residents; assists Administrator in scheduling interviews with applicants; prepares all leasing documents for signatures; evaluates prospective residents' financial profiles and determines rent schedules;
Processes accounts receivable; prepares Section 8 vouchers, collects rents, prepares receipts and maintains aging reports for Administrator;
Keeps computerized records on maintenance, installation, various serial numbers, and repair of units;
Prepares bank deposit and petty cash reconciliations;

Live-In Responder Work Duties

Responds to emergency calls regarding security; resident illness; building or apartment facility plumbing or electrical problems; fire, smoke or water damage; elevator malfunction; implements appropriate emergency procedures and summons professional assistance as appropriate; in the event of resident illnesses, may assist paramedics for access and departure; assists in keeping residents calm in emergencies;
Shuts down facility for the night; closes and locks all doors as required; closes drapes; turns off light, fans, heaters, etc.; secures windows;
Responds to resident non-emergency calls, such as, locked out of apartment, appliance malfunctions, noisy neighbors, etc. if onsite, if offsite dispatch appropriate party;
Updates administrative staff on maintenance work order requests, and unusual events;
Promotes and protect the rights of each resident;
Maintain Live-In Relief Staff apartment in safe, clean, sanitary & maintained condition. Report and maintenance issues immediately. Conduct an annual apartment inspection.
Respond to Resident/Client needs and request promptly, appropriately and with respect at all times.

Minimum Requirements

HUD Recertification Experience is required for this position.
High School diploma or equivalent
Minimum of 2 years of college preferred;
3 to 5 years of office experience with affordable housing property management preferred or any equivalent combination of education and experience.

What's in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members

20 days of paid time off, plus 7 company holidays (increases with years of service)
401(k) with up to 4% employer match and no waiting on funds to vest
Health, Dental and Vision Plans- start the 1st of the month following your start date
$25+tax per line Cell Phone Plan
Tuition Reimbursement
5 star employer-paid employee assistance program
Find additional benefits here: www.HGcareers.org

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Occupancy Specialist - Affordable Housing