Description

Community Administrator – Homecoming at The Preserve, Chino, CA

Company: Lewis Group of Companies

About Us

Lewis Group of Companies is one of the nation’s largest privately held real estate development firms. With over 70 years of experience, we’re committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve.

Your Role: Community Administrator

As a Community Administrator, you’ll work closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support, helping create a positive first and lasting impression of the community.

What You’ll Do

Manage the resident services desk and maintain an organized office environment
Administer monthly rent collection, post rent and notices, and follow up on delinquencies
Maintain accurate resident files and records
Manage incoming mail, packages, and deliveries for residents
Collaborate with maintenance and leasing staff to support daily operations
Answer phones and emails while handling resident inquiries and requests
Assist in the sales process by touring prospective residents and helping lease new apartment homes
Promote a proactive, customer-first environment and strengthen resident satisfaction
Perform other duties as assigned to support community operations

What We’re Looking For

1–2+ years of administrative or customer service experience; property management experience preferred
Excellent communication and interpersonal skills with a strong customer service focus
Strong organizational skills and attention to detail
Ability to handle multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Availability to work 9:00 a.m.–6:00 p.m. with regular days off Tuesday and Wednesday
Valid driver’s license preferred

Compensation & Perks

The Lewis Group of Companies reasonably expects to pay $24.50 per hour for this role, with actual compensation based on skills, experience, location, and business needs.
Performance Incentives: Annual merit increases and annual bonus opportunities
Cell Phone Allowance: $60/month
Clothing Allowance: $650 in your first year, $450 each following year
Medical/Dental/Vision Insurance (variety of plans to choose from)
401(k) Plan with Company Match
Apartment Rental Discounts
Paid Time Off, Holidays, and Vacation Time
Continued training and advancement potential within the Lewis portfolio

Why Join Lewis?

At Lewis, we’re more than a property management company—we’re a community builder. We care deeply about our employees and believe in investing in your success, both professionally and personally. We foster a welcoming, inclusive workplace that values your contributions and supports your career goals.

Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Community Administrator