Admitting Clerk-MV

Job Summary

Under general supervision, pre-admits, admits, transfers and discharges patients to hospital inpatient and outpatient services and reviews all required documents for completeness and appropriate signatures; prepares appropriate forms and I.D. wristbands; receives and releases valuables.

Essential Responsibilities

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Interviews patients prior to hospitalization; reviews and completes standard admission forms with required information; contacts physician if additional information is needed; inputs information into computer. Greets and interviews patients on date of admission; obtains necessary signatures on required documents and explains hospital regulations and policies. Receives information from medical staff and other personnel regarding requests for admissions, transfers and discharges; expedites admissions, transfers and discharges according to established procedures. Obtains proper signatures on Conditions of Admission, and all other required hospital admission forms. Prepares and places I.D. bracelet on patients upon admission; delivers or sends admission labels and forms to patient floor. Completes admission packet and documents all pertinent information. Obtains proper signatures for outpatient surgeries; directs surgery patients to the proper departments for services. Calls patient families when necessary. Collects admission information from the admitting doctor, Admission Scheduling Request, Surgery Schedule and emergency room; contacts patient/ responsible party for pertinent personal data. Inputs required data for the anticipated Admit List, balancing and checking for accuracy and completeness. Collects data for Coordination of Benefits and prepares COB packet. Forwards to the Financial Counselor as required. Assists Medicare patients in filling out the Medicare Questionnaire as completely as possible at the time of admission. Prepares Medicare packets per established procedure, coordinates and checks packets for accuracy and completeness. Collects information regarding members in non-KFH facilities related to admissions, discharges and transfers; completes appropriate forms per established guidelines. Establishes and maintains courteous, cooperative relations with patients, the public and other personnel. Performs other related duties as required. Collects co-pays from patients when appropriate. Requests batch reports print from KPDS system. Distributes reports accordingly. Check eligibility of patients prior to admission. If ineligible, coordinates with Financial Counselor. Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service. The duties listed are representative only for the above-named job classification and the specific duties of any one position and may vary depending on work assignments.