Information Technology Division Manager

Welcome

The Superior Court of California, County of Riverside is seeking an experienced and forward-thinking Information Technology Division Manager to lead the Court’s Business Systems team, supporting critical technology that enables the administration of justice.

This senior management role provides strategic leadership for the Court’s Case Management System (CMS) and associated enterprise applications, including the eCourt system by JTI. The position oversees a highly skilled technical team responsible for system enhancements, integrations, and operational support, ensuring technology solutions continue to meet the evolving needs of the Court.

If you are a collaborative technology leader who thrives on managing complex systems, leading high-performing teams, and delivering enterprise solutions that support public service, we encourage you to apply.

About the Role

Under general direction, the Information Technology Division Manager plans, organizes, and directs technology functions related to the Court’s enterprise business systems, with primary responsibility for the Case Management System (CMS).

This position works closely with executive leadership, judicial officers, operational managers, justice partners, and stakeholders to ensure the Court’s technology systems are reliable, secure, and aligned with organizational priorities.

The manager leads a technical team responsible for CMS configuration, enhancements, integrations, and operational support while maintaining strong partnerships with system vendors and internal stakeholders.

What You Will Do

Typical responsibilities include

• Plan, organize, and direct assigned technology functions in alignment with the Court’s strategic plan and service priorities.
• Oversee enterprise business systems including the Court’s Case Management System (eCourt) and related applications.
• Manage system configuration, enhancement intake, backlog governance, release coordination, and change management processes.
• Maintain vendor relationships with JTI and other CMS-related vendors, coordinating support, system updates, and strategic product planning.
• Collaborate with Court departments and stakeholders to translate operational needs into system solutions.
• Supervise and develop assigned staff, including Case Management Technicians and other technical personnel.
• Establish performance expectations, conduct evaluations, and provide coaching and corrective actions when necessary.
• Direct and manage technical initiatives and system improvements to support operational efficiency.
• Coordinate system testing, upgrade planning, and operational continuity during system updates.
• Prepare executive-level reports and presentations regarding system performance, service improvements, and strategic initiatives.
• Manage vendor contracts, RFP development, proposal evaluations, and vendor performance.
• Contribute to division budget development, monitor expenditures, and recommend cost-effective solutions.
• Develop and implement policies and procedures to ensure compliance, security, and operational consistency.
• Perform other duties as assigned.

Minimum Qualifications

Candidates must meet one of the following combinations of education and experience:

Option 1

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a closely related field

AND

Three (3) years of progressively responsible experience in application development or IT operations, including supervisory or lead experience managing complex technology projects.

Option 2

Associate’s degree in a related technology field

AND

Five (5) years of progressively responsible experience in application development or IT operations, including supervisory or lead experience managing complex technology projects.

Option 3

High school diploma or GED

AND

Seven (7) years of progressively responsible experience in application development or IT operations, including supervisory or lead experience managing complex technology projects.

For a complete list of the qualifications and essential duties, please refer to the job description.

Hybrid Work Environment

This position operates in a hybrid work environment, combining in-office and remote work based on business needs.

Why Join the Riverside Superior Court?

At the Riverside Superior Court, technology plays a vital role in improving access to justice, operational efficiency, and service delivery for the communities we serve. Our IT team is committed to innovation, collaboration, and modernizing court operations through strategic technology solutions.

Join us and help shape the future of technology in the justice system.

About the Riverside Superior Court

Riverside is the fourth largest county in California and the 10th largest in the United States. There are fourteen court facilities spanning 7,300 square miles that serves Riverside’s 2.4 million residents. The courts and its employees hold a unique role in the public sector. The mission of the Riverside Superior Court is, “…in a fair, accessible, effective, and efficient manner, resolve disputes arising under the law and interpret and apply the law consistently, impartially, and independently to protect the rights and liberties guaranteed by the Constitutions of California and of the United States.”

Competitive Compensation Package

At Riverside Superior Court, we reward hard work and dedication!

We offer

• Annual merit increases for satisfactory job performance
• A robust benefit plan including medical, dental, vision, disability and life insurance
• A pension plan provided by the California Public Employer's Retirement System also known as CalPERS. You will contribute between 7% and 8% of your biweekly pay, depending on your membership status
• Optional deferred compensation programs
• Generous leave accruals
• Fourteen (14) paid holidays
• Bereavement leave
• Tuition discounts
• Qualified employer for Public Service Loan Forgiveness (PSLF)or Temporary Expanded PSLF (TEPSLF) Certification

Application Process

All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, click HERE.

Résumés will not be accepted in lieu of the required application and supplemental questionnaire.

Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one.

Selection Procedures

All applications will be reviewed to identify candidates who meet the minimum qualifications; those candidates deemed most qualified may be invited to an online or written assessment, if applicable.

Candidates who take and successfully pass the assessment may be invited to an oral panel interview. Candidates who are successful in the interview may be placed on an eligible list. Placement on an eligible list is not a guarantee of employment.

Additional steps for the selection process may include a comprehensive background check and drug test.

Status Notifications

You will be notified by email and/or text message during the process of this recruitment through governmentjobs.com. Please check your email spam/junk folders and accept emails ending with governmentjobs.com and riverside.courts.ca.gov. If your information changes, please update your profile at www.governmentjobs.com.

Reasonable Accommodations

Riverside Superior Court provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at 951-777-3017 or [email protected] if you feel you will need an accommodation for any aspect of the selection process. The Human Resources Department requests that it be advised of special needs at least five days prior to the examination so that a reasonable accommodation may be made.

At the Superior Court of California, County of Riverside, we are committed to not only providing a rewarding career but also taking care of our employees in every way possible. We understand that your health and well-being are just as important as your work, which is why we offer a powerhouse benefits package designed with YOU in mind.

Here’s what you get when you join our team

• Top-Tier Health Coverage: Premium medical plans through CalPERS, plus Delta Dental and VSP Vision to keep you and your family healthy and smiling.
• Substantial Contributions: Receive court contributions towards the cost of medical, dental, and vision benefits for you and your family. Eight of our ten medical plan options are covered at 100%, which means you will have absolutely zero out-of-pocket monthly premium costs, helping you stay healthy without breaking the bank!

Medical, Dental & Vision Insurance Court Contributions:

• Employee Only: $1,208/month
• Employee + 1 Dependent: $2,247/month
• Employee + Family: $2,791/month
• Financial Flexibility: Save smart with a Flexible Spending Account (FSA) for healthcare and dependent care expenses.
• Peace of Mind: Secure supplemental life insurance and comprehensive short-term and long-term disability benefits through Lincoln Financial.
• Court paid basic life/accidental dismemberment (AD&D) insurance in the amount of:
• $50,000/$50,000
• Golden Retirement: Build a strong future with a CalPERS pension, Nationwide 457(b) retirement savings options and a 401(a) account where the court contributes $50 per pay period.
• Emotional Wellness: Access confidential support through our court provided Employee Assistance Program (EAP) whenever you need it.

Work-Life Balance You Can Count On

• Generous Paid Time Off
• 14 Paid Holidays
• Alternative Work Schedule
• Depending on your role, you may be eligible for:
• 9/80 Schedule: Work 80 hours over 9 days.
• 4/10 Schedule: Work four 10-hour days with a three-day weekend, every week.
• Hybrid Work Options: Some positions may qualify for a hybrid schedule, blending in-office collaboration with the convenience of remote work.
• Bereavement Leave for life's toughest moments
• Tuition Discounts to help you grow and learn

Crushing Student Debt?

We’ve got you covered. We offer eligibility for Public Service Loan Forgiveness (PSLF) and Temporary Expanded PSLF (TEPSLF) Certification—so you can keep building your career and wipe out your student loans.

This is more than a job—it’s a career with purpose, benefits, and a team that’s got your back.